CONTEXT

https://4am.health/ is owned by 4Am (registered as 4Am Wellness Private Limited). This Privacy Policy explains how 4Am collects, processes, uses, shares, and protects information about you. It also tells you how you can access and update your information and make certain choices about how your information is used.

Sensitive Personal Data or Information or “SDPI” of a person includes any personal information such as:

(a) password

(b) financial information – bank account, debit card, credit card or any other payment information

(c) physical and mental health history

(d) sexual orientation

(e) medical history

(f) biometric

(g) any details related to the above points

Any publicly available information does not come under SDPI.

The Privacy Policy covers both “online” (e.g., web and mobile services, including any website operated by us such as https://4am.health/, however accessed and or used, whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection of data through mailings, telephone, or in person) activities owned, operated, provided, or made available by the company. This Privacy Policy also applies to your use of interactive features or downloads that:

(i) we own or control

(ii) are available through the Services or

(iii) interact with the Services and post or incorporate this Privacy Policy.

BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.

Please review the following carefully so that you understand our privacy practices. If you do not agree to this Privacy Policy, do not accept the Customer Terms of Service or use our Services. This Privacy Policy is incorporated by reference into the Terms of Service.

If you have questions about this Privacy Policy, please contact us through email address provided on our website.

Information Collection, Use, and Disclosure

To let us operate the Platform effectively and to let you use the Platform, we may have to collect your personally identifiable information (such as, but not limited to, your name, phone number and email address.), information related to the Services or your need for Services, and any information which is exchanged between you and your Counsellor/Trainer (collectively the “Information”). In some cases, some of the Information that you give to us is considered health related data. You may decide which Information, if any, you would like to share with us, but some functions of the Platform may not be available to you without providing us the necessary Information. By deciding to provide the Information you agree to our methods of collections and use, as well to other terms and provisions of this Privacy Policy.

Protecting this Information is a top priority for us. We will never sell or rent any Information you shared in the Platform. Other than in the limited ways detailed in this Privacy Policy, we will never use or disclose any Information unless you specifically and explicitly requested or approved us to do so.

The Information may be used for the following purposes:

• To contact you or provide you with information, alerts and suggestions that are related to the service.
• Billing-related purposes.
• To reach out to you, either ourselves or using the appropriate authorities, if either we or a Counsellor/Trainer have a good reason to believe that you or any other person may be in danger or may be either the cause or the victim of a criminal act.
• To match you with a Counsellor/Trainer.
• To enable and facilitate the Services.
• To supervise, administer and monitor the service.
• To measure and improve the quality, the effectiveness and the delivery of our services.

Any information shared by you during personal consultation/Training (“Confidential Information”) shall be excluded from the definition of Personal Information and shall not be collected/used in the same manner as Personal Information as mentioned above.

Links

The Services may contain content that is supplied by a third party, and those third parties may collect website usage information and your Device Identifier when web pages from any online or mobile Services are served to your browser. In addition, when you are using the Services, you may be directed to other sites or applications that are operated and controlled by third parties that we do not control.

We are not responsible for the privacy practices employed by any of these third parties. We encourage you to note when you leave our Services and to read the privacy statements of all third party web sites or applications before submitting any SPDI to third parties.

Security

While using any Internet-based service carries inherent security risks that cannot be 100% prevented, our systems, infrastructure, encryption technology, operation and processes are all designed, built and maintained with your security and privacy in mind. We apply industry standards and best practices to prevent any unauthorized access, use, and disclosure. We comply with or exceed all applicable federal laws, state laws, and regulations regarding data privacy.

Children’s Privacy

We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to become our user. The Platform is not directed and not intended to be used by children under the age of 13. If you’re aware that we have collected Personal Information from a child under age 13 please let us know by contacting us and we will delete that information.

Changes to the Privacy Policy

We may update this privacy statement at our sole discretion. We encourage you to periodically review this page for the latest information on our Privacy Policy and practices. Regardless of changes to our Privacy Policy, we will never use the information you submit under our current privacy notice in a new way without first notifying you and giving you the option to opt out.